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EMERGENCY PREPAREDNESS AND CRISIS RESPONSE CONSULTING

We use a collaborative approach to emergency preparedness and disaster response planning that identifies and assesses potential threats or vulnerabilities, assesses and mitigates risk, identifies capability gaps, and improves response planning.

Our “All-Hazards” approach addresses conventional hazards as well as the potential for single acts of terror and simultaneous, orchestrated attacks. We:

 

  • Conduct a risk analysis for all potential hazards.
    • Pandemic epidemics
    • HAZMAT Events
    • Terrorist and criminal attacks — directed at you or within your vicinity
    • Political and civil unrest
    • Active shooter / workplace violence plans and drills
    • Fire or explosions
    • Kidnap/extortion
    • Power/Service interruption
    • Weather Events/Natural Disasters

 

  • Dedicate planning resources to those hazards identified as risks and complete detailed Risk Management protocols.
  • Develop the capacity to deal with several hazards based on the assumption that certain core functions will be needed in most disasters and will be generally handled the same way.
  • Create a baseline capability that can not only deal with anticipated risk but can be modified to deal with the unexpected.

This result in an adaptable, innovative, and, when necessary, improvisational Emergency Preparedness and Crisis Response plan.

We help you organize, draft, and implement emergency preparedness and emergency action plans and related procedures that reflect the crisis management policies of your organization. These plans and procedures:
  • Addresses the four phases of emergency management: (1) prevention, (2) preparedness, (3) response, and (4) recovery:

    • Prevention: This includes any activities that are preventative in nature, reduce the chance of an emergency happening, or mitigate the damaging effects of unavoidable emergencies. A practical example is a closed circuit television system that alerts security personnel of any unusual activity around a facility. It also includes activities and structural designs that increase security through progressively restricting access to critical area through the use of layered perimeters. It must use current technologies and streamlined processes to maximize the effectiveness of limited resources.
    • Preparedness: This phase details measures needed to prepare for an emergency. Training is at the heart of preparedness, and specific examples include an improvised explosive device evacuation or “active shooter” drill conducted to familiarize building occupants with emergency procedures, evacuation routes, and the location of stocked items like water, food, and blankets at critical shelter-in-place locations.
    • Response: The third phase, response, has general actions including moving people to a safe location or assembly area and turning off gas lines in a fire scenario. A well-constructed plan also outlines specific roles and responsibilities for designated personnel to perform once an incident occurs and may prevent it from becoming an emergency. This orchestrated response not only mitigates danger; it also brings calm to potential chaos. If people know how to respond during an incident, it has a lesser potential of developing into an emergency.
    • Recovery: A highly developed and comprehensive plan has a recovery process to allow continuity of operations without disrupting operations. Recovery from an emergency includes implementing actions to return to normal operations or to an even safer situation following an incident. Temporary shelter, an alternate work site, redirecting internet servers in the event of loss of service, and temporary increased use of alternate transportation systems are all part of the recovery phase.

 

  • Address decision authorities by identifying an Emergency Incident Manager and designated back-up by applying the National Incident Management System and Incident Command System Guidelines.
  • Designate how response teams will respond and document actions related to specific incidents.
  • Detail specific protocols for dealing with scenarios most likely to occur in crisis situations.
  • Specify coordination with security and business recovery elements
  • Specify notification/communication mechanisms
  • Identify Training Requirements
  • Identify Redundant Capability/Resource Requirements
  • Establish liaison and cooperative agreements with agencies, organizations, and entities that respond, provide assistance, or help recover from emergency situations.
  • Act as a liaison between the public sector and restoration community

 
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